Mission Statement

"To provide best-in-class BPO & KPO services to our clients, allowing them to focus on their core business with the assurance that their routine back-office processes will be run smoothly without compromising on quality and reliability"


Partnership approach : We partner with our clients in their pursuit of operational excellence and efficiencies

Cost-effectiveness : We help our clients be competitive in the global market by reducing the operational costs of outsourced processes

Process improvement : We don't stop at process implementation but go one step ahead and suggest improvements based on metrics

Leadership Team

Rajay Surana, CEO, has over 23 years of experience working in the professional services sector. A certified Chartered Accountant, he has served as Executive Director of a GIS company and has successfully led large teams to perform land-surveys and map digitization of approximately 20000 sq. kms. of land. Throughout his career, Rajay has served on boards of companies and non-profit organizations. He is passionate about his work and provides leadership with a pragmatic approach to the SWAP team.

Kaanchan Ambaskar, Advisor, a chartered accountant, with over a decade of work experience as a consulting professional is a qualified Information Systems Auditor and is actively involved in monitoring and execution of projects at SWAP. Kaanchan has designed business processes for Finance & Accounts and Materials management functions and has been involved in their implementation.

Shailesh Deshpande, Advisor, has over 8 years of work experience with the Big Four in the areas of management and technology consulting. With a Bachelors degree in Electronics Engineering from University of Pune, India and, a Masters degree in Computer Science from Virginia Tech, USA, he has served the private and public sector clients in India, US and New Zealand including Federal agencies, Utility majors and the academia.

The company also benefits from the advice of other renowned chartered accountants like V.K. Surana, Anil Parakh and Harish Waghela on its board with their vast professional experience of more than two decades in management consulting, audits and international trade law practice.



The company is headquartered in Nagpur, India which is a fast growing urban centre with world class IT infrastructure and steady supply of skilled manpower.
This unbeatable combination goes a long way in making Nagpur an attractive and cost-effective destination for IT enabled BPO & KPO services.