Mission Statement
"To provide best-in-class BPO services to our clients, allowing them to focus on their core business with the assurance that their routine back-office processes will be run smoothly without compromising on quality and reliability"
Approach
Partnership approach : We partner with our clients in their pursuit of operational excellence and efficiencies
Cost-effectiveness : We help our clients be competitive in the global market by reducing the operational costs of outsourced processes
Process improvement : We don't stop at process implementation but go one step ahead and suggest improvements based on metrics
Leadership Team
Rajay Surana, Founder, has over 30 years of experience working in the professional services sector. A certified Chartered Accountant, he has served as Executive Director of a GIS company and has successfully led large teams to perform land-surveys and map digitization of approximately 20000 sq. kms. of land. Throughout his career, Rajay has served on boards of companies and non-profit organizations. He is passionate about his work and provides leadership with a pragmatic approach to the SWAP team.
Rashi Surana, CEO, a postgraduate with an MSc in Marketing, brings a unique blend of strategic thinking, brand management expertise, and communication skills to the table. Her expertise in mass media enables her to craft compelling brand narratives, enhance the company's public image, and leverage various platforms to reach global audiences. Additionally, she pursues a customer-centric culture within the company, ensuring that business decisions align with market trends and consumer needs, ultimately aiming for the company's long-term success.
Kaanchan Ambaskar, Advisor, a chartered accountant, with over a decade of work experience as a consulting professional is a qualified Information Systems Auditor and is actively involved in monitoring and execution of projects at SWAP. Kaanchan has designed business processes for Finance & Accounts and Materials management functions and has been involved in their implementation.
Shailesh Deshpande, Advisor, has over 8 years of work experience with the Big Four in the areas of management and technology consulting. With a Bachelors degree in Electronics Engineering from University of Pune, India and, a Masters degree in Computer Science from Virginia Tech, USA, he has served the private and public sector clients in India, US and New Zealand including Federal agencies, Utility majors and the academia.
The company also benefits from the advice of other renowned chartered accountants like V.K. Surana, Anil Parakh and Harish Waghela on its board with their vast professional experience of more than two decades in management consulting, audits and international trade law practice.
